FAQs - Frequently Asked Questions

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-4 days production time for your order to ship out, average shipping times are generally less than 4 to 7 days. We recommend downloading Shopify Tracking to get updates about your delivery via email or sms. 

Can I cancel my order?
You must cancel your order before it ships. If the item is already shipped please email us for further instructions.

I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship nationwide from different fulfillment centers based on your location. The average shipping time is less than 7 business days. We do ask that you be patient with us during this COVID-19 Pandemic as this has affected our suppliers greatly as they implement safety measures for their staff.

I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email at support@contemporaryaccentfurniture.com and we will be happy to assist you in any way we can.We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.